Lessons will be learned…….

When institutions and organisations start using terms like “lessons will be learned” or it’s an “identified training need” in relations to complaints about professional conduct or inappropriate conduct of their staff what their really saying is that while your complaint or concerns have merit they have no intention of actually doing anything about it other than making it harder for you to prove a case or point the next time round. As and when these issues are addressed or resolved I will update this post but in the meantime welcome to Wales ;s hahahahahahahaha